Right of withdrawal
Right of withdrawal / cancellation policy (§ 6 of our GTC)
Consumers have a legal right of withdrawal. In the following we inform you about the scope and the design of this right of withdrawal.
Note: Please note that we have created the following cancellation policy according to the model text of the legislator. In our opinion, however, this text is not clear, since according to § 187 para. 1 BGB the day of the conclusion of the contract or the day of taking possession of the purchased item does not count for the calculation of the period. The revocation period therefore ends correctly only 14 days after the conclusion of the contract or the taking possession.
We would also like to ask you to note that in the event that you do not receive this revocation instruction with the conclusion of the contract, the period also begins later, i.e. upon receipt of this instruction.
Please note this information in the following instruction; we will consider this in the calculation of the deadline for you in any case.
Right of withdrawal
6.1 You have the right to cancel this contract within 14 days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods, in the case of a contract for the delivery of goods in several partial shipments or pieces, on the day on which you or a third party named by you, who is not the carrier, has taken possession of the last partial shipment or the last piece.
For all our customers who are not consumers (e.g. resellers) there is no right of withdrawal or return according to §13 BGB.
6.2 In order to exercise your right of withdrawal, you must send us
Puravida Sports GmbH, Oskar-Jäger-Strasse 173, 50825 Cologne, Germany
phone: +49 (0)221 42300799
fax: 0221/9 20 44 -22
by means of a clear declaration (e.g. a letter sent by mail, fax or e-mail) about your decision to revoke this contract. You can use the attached sample withdrawal form, which is not mandatory.
To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.
6.3 Sample cancellation form
To Puravida Sports GmbH, Oskar-Jäger-Strasse 173, 50825 Cologne Fax: 0221/9 20 44 -22, E-Mail: email@example.com
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)-Ordered on (*)/Received on (*)-Name of the consumer(s)-Address of the consumer(s)-Signature of the consumer(s) (only in case of communication on paper)-Date_______________
(*) Delete where not applicable.
6.4 Consequences of revocation
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return the goods to us immediately and in any case no later than within fourteen days from the day on which you notified us of the revocation of this contract (we do not bear the return costs) or hand over. The deadline is met if you send the goods before the expiry of the period of fourteen days. You bear the direct costs of returning the goods.
You must pay for any loss in value of the goods only if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.
End of the cancellation policy